- When we take a new listing or help a buyer get into escrow, the Transaction Department at Red Oak Realty helps to coordinate the transaction from the initial listing agreement or contract acceptance to close of escrow. The Transaction Department works with us to assure that all documentation is received and all deadlines are met in accordance with the California Department of Real Estate. A representative from the department will contact you as soon as we get into escrow to introduce herself and give you her contact details. Throughout escrow this same person will contact you directly to inform you of any outstanding documentation that is needed as well as ensure that the other side is performing as necessary. At the end of the transaction, you will receive a complete copy of the file on a CD. The Transaction Department is an important step in providing you with a smooth experience.
- Our staff of highly creative and intellectual individuals produces the advertising materials used to market your home for sale. The world has moved online, and a strong web presence is imperative to create the best first impression to potential buyers perusing homes on the web. Utilizing the talents of a local, outstanding professional photographer, we will hire only the best to showcase your home beautifully. Our marketing team is also responsible for our media and public relations presence while utilizing the most effective technological and print resources to market your property for a successful sale. From the traditional outreach to the most creative, our team will dedicate themselves to making sure everything is perfect.
- Red Oak Realty is one of the few real estate companies with a Transaction Department, and taking it one step further is our online transaction file management system, Sureclose. With Sureclose, your escrow will be complete with an efficient and completely paperless process, from listing to closing. Once in escrow, you will be invited to login and be involved in the escrow process. All parties to the transaction will be connected online and you will be able to view the file electronically at your leisure. Your closing documents from the Title company will also be uploaded and included into Sureclose and as an additional service to my clients, we will email your HUD-1 Closing Statement in the first quarter of the year following your real estate transaction, required for tax purposes. This level of customer service is unparalleled .
- DocuSign is a complete contract execution service. It provides an easy, fast way to send documents via email for signatures. With DocuSign, you will be able to electronically sign documents, saving valuable time and resources. It is a program which provides secure encryption so documents can be read and signed only by designated users, and unique signatures that are created by each user, accessible only to that user, and stored securely online. It is a fabulous, green alternative, and you will love how effortless the transactional process can be with DocuSign.